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Call-center Multicontact was found in September 2005 as a part of group of companies Maximarketing. Call-center Multicontact consists of several operator rooms. Rooms are provided with various supply systems, voice recording systems, statistic and management systems. Our technical equipment allows call-center operators work with several dozens of calls simultaneously. Call-center Multicontact specializes in providing various telemarketing services. Providing its services our call-center uses modern technologies. Call-center provided with Nortel equipment – one of the world leaders in call-center equipment developers.
All telemarketing services of call-center Multicontact can be described as inbound ones – so called hot lines and outbound – proper telemarketing. In hot lines part call-center provide following services:
Telemarketing of call-center Multicontact provide following services:
Provided with one of the most modern call-center equipment, specialists of call-center Multicontact deal with different types of information channels. Call-center Multicontact can handle not only phone contacts, but also e-mail and internet contacts.
Besides modern telecommunication technologies call-center Multicontact uses all direct marketing tools. Quality of our services is provided by high qualification of operators, supervisors and all call-center staff. CEO of call-center Multicontact has great operational experience in number of other call-centers.
Main competitive edges of our call-center are customer-centered orientation and modern technologies in providing call-center services. This advantages allows us to provide your company with effective telemarketing services. Call-center Multicontact is one of numerous successful marketing and direct marketing projects of Maximarketing company. Call-center Multicontact become an important part of integrated communication system of Maximarketing. Call-center services are used in many different projects, including marketing consulting and education. |
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